10 Best Ways to Say Thank You for Your Order (2023)

10 Best Ways to Say Thank You for Your Order (1)

What is one of the best ways to say "Thank you for your order" to a customer?

To help you properly thank your customers for their orders, we asked CEOs and marketing leaders this question for their best tips. From using a Handwritten Notes service to adding an extra item with a purchase, there are several great ways to say "Thank you for your order" to a customer.

Here are 10 ways these leaders thank their customers post-purchase:

  • Use a Handwritten Notes Service
  • Address the Valued Customer by Name and Detail The Product Purchased in Your ‘Thank You’
  • Thank Them for Their Trust
  • Do Not Try to Sell
  • Consider the Individual as Well as the Group
  • Define the Relationship
  • Send Appreciation and Review Link
  • Make Sure You Deliver What They Expect
  • Cultivate That Warm Feeling With A Discount Coupon
  • ​​Add An Extra Item to Show Appreciation

Use a Handwritten Notes Service

Emails of gratitude are a brief but crucial touchpoint. Building relationships with customers is the main focus of these notes to turn them into loyal customers who will eventually join your volunteer marketing force. Your goal is to make them so content that they recommend your company to their friends and relatives. You have to go above and beyond and provide the customer with more than any of your rivals will ever be able to establish a strong relationship. For that reason, a handwritten order thank-you note must be sent.

(Video) 19 Ways To Say Thank You & Show Your Appreciation - Business English

You read that right – you're looking for handwritten notes that are sized. One note at a time would be far too costly and time-consuming. A handwritten note service can be useful in situations like that.

Joshua Tibando, Content & PR Manager, Findstoragefast

It's worth noting that Simply Noted is the world's most advanced automated handwritten note service. The hand-rendered word express customer appreciation better than any other format and we lead the industry in realism, speed, and price. From that perspective, a handwritten note is a purchase note with customers as the prize.

10 Best Ways to Say Thank You for Your Order (2)

Address the Customer by Name and Detail The Product Purchased in Your ‘Thank You’

Businesses spend a great deal of time trying to personalize their marketing to drive sales, and similar effort should also be placed in thanking the customer for their purchase. Just because the sale has been completed does not mean that you stop selling; therefore, it is still important to make the customer feel valued.

Addressing customers by name, detailing the product that they purchased, offering incentives to purchase similar items, and signing off with a customer service representative’s name, are all smart ways to thank the customer and humanize the shopping experience. By personalizing your “thank you for your order” message, you will create a connection with your customer and better your chance for a future purchase.

Greg Gillman, Chief Revenue Officer, MuteSix

You're more likely to develop repeat customers when they feel you've addressed them as an individual. You can encourage customers to buy again by saying "thanks for shopping with us, [insert their name here]."

Thank Them for Their Trust

"Thanks for trusting us." The customer-company relationship is effectively an exercise in trust, where the buyer is putting faith in you to provide a quality service. For some transactions, the stakes are low. Other times, they're relying on your business for something serious. Thanking your customers for putting their trust in you is important because it doesn't just thank them for their money. It thanks them, fundamentally, for giving you their business and shows you appreciate their investment in you when they could have gone somewhere else.

Chris Vaughn, CEO, Emjay

(Video) 10 Ways to Say Thank You in English

Do Not Try to Sell

Make sure to emphasize your genuine gratitude and leave it at that. If you include anything promotional in addition to saying thank you, the thank you message will not seem as sincere. Remember, you have plenty of other opportunities to try to sell to your customers, so do not push selling when it is unnecessary.

Nick Shackelford, Managing Partner, Structured Agency

Build customer loyalty by letting the relationship grow instead of stifling it with heavy sales messaging. When you say "thank you for shopping at our online store" make sure you put the customer experience first and treat them the way you know they want to be treated. This will help develop future purchases.

10 Best Ways to Say Thank You for Your Order (3)

Consider the Individual as Well as the Group

In my opinion, a brief phone call or handwritten message can be enough if you have a close personal relationship with your clients. If you can't personally thank each consumer, consider speaking to them as a group. Email marketing tools like MailChimp and Constant Contact, as well as social media sites like Facebook, Twitter, and Instagram, allow for mass communication. Your customer will appreciate the extra work you put in by writing them a thoughtful note on lovely stationery and including it in the shipment they get from you. As a bonus, you'll stand out from the crowd and leave your customer feeling valued.

Daniel Foley, Founder, Daniel Foley Consultancy

(Video) 10 Ways To Say Thank You In English (And How to Respond To Thanks)

Define the Relationship

“Thank you for being our customer.” It may sound like it means the same thing, but framing it this way makes it more about the person than the transaction. It lets the customer know that you are grateful for them, not just their money. It also suggests that you will have future business together—an order is a one-time event, whereas a relationship can last a lifetime. By thanking them for being a customer, you have defined this relationship while expressing your gratitude.

Drake Ballew, Founder & CEO, Practice Health

Send Appreciation and Review Link

One of the most productive ways to say thank you to customers is by letting them know you value them. Convey this with lines like Thanks for purchasing with us or choosing us. In the latter case, you are also making them aware of the fact that you appreciate them choosing you over the competition. You can further add on by saying We appreciate your business or We appreciate the chance to serve you. This will help them feel positive to shop with you again. In the end, just let them know you'd like to hear their feedback, and attach a survey link. These 3 sentences would give you a good headway to make an impact, and might also help you increase customer numbers. As for loyal customers, add in extra discounts and coupons along with the regular message. It's basically how you approach each customer depending on their relationship with you.

Michael Koh, Senior IT Director, PropNex

10 Best Ways to Say Thank You for Your Order (4)

Make Sure You Deliver What They Expect

One of the best ways to do justice to the trust customers place in you is to deliver products and services that match their expectations or even pleasantly surprise them by surpassing quality standards. No way of saying “thank you” works better than an effort that leaves no room for disappointment and shows the customer that they’re getting what they paid for. On the other hand, if the customer isn’t happy with a product, no amount of follow-up gestures can make up for it.

Larissa Pickens, Owner, Repeat Replay

Doing what your customer expects is a great way to build word-of-mouth marketing. When customer satisfaction is high, they'll talk about you to others naturally.

(Video) 10 Different Ways to Say "Thank you!" In English! - Learn English Vocabulary

Cultivate That Warm Feeling With A Discount Coupon

Welcome them to the family and give them a discount! Honestly, if you really want to thank your customers for their orders, you can write them a personalized email and give them a gift or a discount that will make them feel valued. For example, when a customer orders your product for the first time respond with an email saying “Welcome to the family, Susan! We wanted to thank you for your order and give you 15% off on your next purchase using this code!” Include the discount code and leave them feeling great and part of a new and appreciative family.

Gabriel de la Serna, CEO & Founder, On Post

Add An Extra Item to Show Appreciation

Customers are a crucial part of your business. Gaining a significant amount of loyal customers is every business' goal. Appreciating and acknowledging them can bring us a step closer to this goal. If you are a new business, handwritten notes are a must. You can go the extra mile by adding an incentive of your choosing. Adding a free product to their purchase order can be a delightful surprise.

Everyone loves getting free stuff. Your customer knows what they have ordered and are expecting it. But when you add a little extra item, it makes them feel valued. These items can be stickers, fridge magnets, a sample product, or anything else of your liking. Giving an extra item can motivate your customer to post it on social media. Thus, increasing your audience. Making your customers feel appreciated and valued is a business' number one priority.

Tali Ditye, Co-Founder, Mommyhood101

(Video) 10 Different Ways to Say 'THANK YOU' in English

Whether your customer is an individual, small business, or large company, you can make them a loyal customer by showing appreciation. People want to support local businesses, but the most like to support the businesses that appreciate them. When customers feel valued they become satisfied customers.

10 Best Ways to Say Thank You for Your Order (5)


How do you respond to thank you for your order? ›

Quick Note: Many Thanks, Again.

We would like to thank you once again for your order. We are truly grateful for your business. We hope you love your new [item/items], and we can't wait to serve you again in the future. Thanks so much, and have a great day.

What is the best reply for thank you very much? ›

8 Responses to “Thank You” That Mean (Even) More Than “You're Welcome”
  • “Happy to!” Delighting someone else is one of the great pleasures of being human. ...
  • “It was my pleasure.” ...
  • “I'm so glad you liked it!” ...
  • “I'm so glad it was helpful!” ...
  • “Of course!” ...
  • “It's an honor!” ...
  • “Any time!” ...
  • “You're most welcome.”
Dec 10, 2022

How do you respond to an order confirmation? ›

Take some inspiration from these 5 top-performing confirmation subject lines:
  1. Thank you for your order.
  2. Your [Brand Name] order confirmation [#12345]
  3. Order received – [Brand Name] order #12345.
  4. Great news! We've got your order #12345.
  5. Your [Brand Name] order has been received [#12345]
Jun 3, 2022

How do you say thank you for the answer? ›

Below are 15 “thank you for your prompt response” notes for snippets and chats.
  1. Thank you for responding so quickly. ...
  2. Thank you for your prompt response. ...
  3. Thank you for getting back to me so fast. ...
  4. I appreciate your swift reply. ...
  5. We appreciate your prompt response. ...
  6. Thanks for getting back to us so soon.

What do you say after receiving an order? ›

Saying 'Thank you for your order' goes a long way in making a customer feel part of your success journey as a business owner. Yes, we are hinting at how your online store should use Thank You messages for customer orders. Write a thank-you note or attach a “thanks for your order” card!

What can I say instead of thank you for your service? ›

I am sincerely grateful for your service and sacrifice. Thank you for your service! I'm certain it comes with many sacrifices and I thank you and your family each and everyday.

How do you say thank you in a wonderful way? ›

Show Your Appreciation With 25 Other Ways To Say “Thank You”
  1. I'm so grateful.
  2. I appreciate it.
  3. Thanks for your hard work on this.
  4. I couldn't have done it without you.
  5. I owe you one.
  6. Much obliged.
  7. Thanks for having my back.
  8. Please accept my deepest gratitude.
Dec 9, 2021

How do you use thank enough in a sentence? ›

I can't thank you enough for this loan. I'm so grateful! Still having difficulties with 'I can't thank you enough'?

How do you say thank you without sounding cheesy? ›

Therefore, let's learn the following ways to say 'thank you'!
  1. Thanks a million/ Thanks a bunch. Thanks a million, you have helped me so much!
  2. I really appreciate it. ...
  3. That means a lot to me. ...
  4. That's really kind of you. ...
  5. I don't know what to say. ...
  6. You shouldn't have. ...
  7. I owe you one. ...
  8. I couldn't have done it without you.
Nov 23, 2020

How to reply to a compliment? ›

How to Accept a Compliment
  1. “Thank you, it makes my day to hear that.”
  2. “I really put a lot of thought into this, thank you for noticing.”
  3. “Thank you, I really appreciate you taking the time to express that.”
  4. “Thank you, I am happy to hear you feel that way!”
Oct 12, 2019

How do you reply thank you for your confirmation? ›

Thank You For Confirming Phrase Examples
  1. Thank you for confirming that information. ...
  2. Thanks for confirming. ...
  3. Thanks for providing confirmation. ...
  4. Thank you so much for confirming. ...
  5. Thank you for taking the time to confirm that information. ...
  6. Thank you for your confirmation of this information.

How do I accept a purchase order? ›

Vendors 'accept' a purchase order by telling the buyer that they can fulfill the order. Vendors can 'reject' a purchase order by telling the buyer that they cannot complete the order.

How do I confirm an order professionally? ›

A confirmation email assures them the order was received and is being processed, and that the order is correct. The email should summarize the product ordered, the sum paid, payment method, order number, delivery address, order status, expected delivery date and order tracking information.

How do you say thank you for your message? ›

30 other ways to say thank you in an email

My sincere appreciation/gratitude/thanks. My thanks and appreciation. Please accept my deepest thanks. I appreciate you.

How do you thank a customer for their kind words? ›

Sample phrases to use to respond to a compliment
  • Thank you for your kind words.
  • I really appreciate your feedback.
  • That's great, you made our day.
  • That's what we like to hear.
  • We're happy you're happy.
  • You put a big smile on our faces.

How do you make customers feel valued and appreciated? ›

Photos courtesy of the individual members.
  1. Genuinely Thank Your Customers. ...
  2. Tell Them You're Thinking Of Them. ...
  3. Be There For Them After The Sale Closed. ...
  4. Listen, Then Remember. ...
  5. Always Tell Them The Truth. ...
  6. Show You Are Acting On Their Feedback. ...
  7. Show Your Appreciation With A Handwritten Note. ...
  8. Give Them A Gift You Know They'll Like.
Feb 24, 2020

What is a simple sentences for enough? ›

[M] [T] He had barely enough to eat. [M] [T] She isn't good enough for him. [M] [T] He is old enough to drive a car. [M] [T] He is old enough to travel alone.

What is an easy sentence for enough? ›

Adverb I couldn't run fast enough to catch up with her. She's old enough to know better. Are you rich enough to retire? That's good enough for me.

What is an example with enough? ›

She wasn't tall enough to become a flight attendant. This piece of writing isn't good enough. He couldn't run fast enough to catch the bus. Notice the position of enough.

How do you respond to thank you professionally? ›

  1. you're welcome. phrase. used in reply to someone who has thanked you.
  2. no problem. phrase. ...
  3. not at all. phrase. ...
  4. don't mention it. phrase. ...
  5. it's no bother. phrase. ...
  6. (it's) my pleasure. phrase. ...
  7. it's/that's all right. phrase. ...
  8. it's nothing/think nothing of it. phrase.

What's the best way to compliment? ›

For friends
  1. 1 “Your perspective on life makes me want to live more thoughtfully.”
  2. 2 “You make me laugh so much—I love how you hit the perfect tone and expression every time.”
  3. 3 “I admire your determination when you strongly believe in something.”
  4. 4 “I feel heard and seen when we have difficult conversations.”
Jan 20, 2022

How do you give a good compliment? ›

How to Give Sincere Compliments
  1. Link your compliment to something you genuinely feel.
  2. Then, think about why you appreciate that quality.
  3. Be authentic and specific, not hyperbolic.
  4. Done right, even seemingly superficial compliments can make someone's day.
  5. Compliment your favorite traits in your romantic partner.
Jun 28, 2019

What is another way to say thanks? ›

Thanks is an informal but very common way of saying thank you. There are a few other common phrases that can be used to thank someone, including I'm thankful, I'm grateful, I appreciate it, much appreciated, and much obliged.

What's another word for appreciate you? ›

Some common synonyms of appreciate are cherish, prize, treasure, and value.

How do you respond to thank you for the food? ›

Say “It's my pleasure.”

For instance, if a friend says, “Thanks so much for making this delicious meal!” You might respond by saying, “It's my pleasure.” This conveys your enjoyment of cooking for for others.

How do you respond to a food order? ›

Phrases like "you're welcome" and "don't mention it" are rarely inappropriate; they show friendly politeness, which is pretty much universally appreciated. That said, when someone takes my order at a fast-food restaurant, and they say thank you, I often reply by saying, "Thank you."

How do you write a good thank you message? ›

Crafting a sincere and heartfelt thank you card message is all about personalization. Write a forward-looking statement. Mention the next time that you may see them, inquire about something going on in their life, or just let them know that they are in your thoughts. Reiterate your thanks.

How do you respond to an order from your boss? ›

This Is The Best Way To React To A Request From Your Boss That Makes You Feel Uneasy
  1. Don't Respond Immediately. ...
  2. Evaluate The Situation. ...
  3. Determine Your Best Method For Response. ...
  4. Craft Your Response. ...
  5. If You're Agreeing. ...
  6. If You're Turning Your Boss Down. ...
  7. If You're Confident The Request Is Unethical. ...
  8. Document It.
Jan 12, 2016

How do you write a good comment on food? ›

How's It Taste?
  1. Tastes great! Audio Player. ...
  2. Really good! Audio Player. ...
  3. Wow, [this food] is amazing! Audio Player. ...
  4. Yummy. Audio Player. ...
  5. Flavorful. Audio Player. ...
  6. Mouth-watering. Audio Player. ...
  7. This [food] is too [flavor] for me/for my taste. Audio Player. ...
  8. It could use a little more/less… Audio Player.
Jun 23, 2022


1. Say Thank You in English [32 New Ways]
(Speak Confident English)
2. 10 Ways to Say "Thank You" in English
(English with Alex · engVid English Classes)
3. Top 10 Ways to say Thank you |Best Thank you Replies for birthday wishes|Thankyou reply in English
(English With Wasanti)
4. Say & Reply to “Thank You” with Advanced Phrases in English
(Enjoy English With Bahar)
5. 10 ways to say “Thanks” in English 🇬🇧
(Up your English with Nader)
Top Articles
Latest Posts
Article information

Author: Jamar Nader

Last Updated: 05/18/2023

Views: 5967

Rating: 4.4 / 5 (75 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Jamar Nader

Birthday: 1995-02-28

Address: Apt. 536 6162 Reichel Greens, Port Zackaryside, CT 22682-9804

Phone: +9958384818317

Job: IT Representative

Hobby: Scrapbooking, Hiking, Hunting, Kite flying, Blacksmithing, Video gaming, Foraging

Introduction: My name is Jamar Nader, I am a fine, shiny, colorful, bright, nice, perfect, curious person who loves writing and wants to share my knowledge and understanding with you.